Terms and Conditions of Use

The following terms govern your use of the Mauritius Post Ltd (MPL) Online Shop on its website www.mauritiuspost.mu. When you use this website, you acknowledge and agree to the terms indicated below. Please take the time to read all of the information below. If you do not agree with or do not accept any of these terms, do not use this website.

While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Changes may be made to these terms at any time without notice and such changes will take effect when posted on the website. You agree to review the below terms regularly. Continued access and use of this website is an acknowledgment and acceptance of any changes.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of [business name]. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, The Mauritius Post Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


2.1 MPL Online offers
Through www.mauritiuspst.mu  website MPL will be offering for sale online its own range  of Post Shop offers including First Day Covers, Special Commemorative Covers, Stamps, Souvenir Sheets and other related items and souvenirs. These will be listed under the categories  marked Post Shop, Philately, Coins  and Philatelic Products and other souvenirs.

MPL’s may also provide its Partners and approved 3rd Parties  the possibility to display for online sale their products on either dedicated 3dr party pages or common pages under a specific category  on the MPL Online Shop. MPL makes no representation or warranty as the accuracy, reliability, completeness or accuracy of any information or material provided by any of its Partners or 3rd Parties that you may access through its website.

MPL has links to, and from various third-party web and partner sites for ease of its customers.  MPL makes no representation or warranty as the accuracy, reliability, completeness or accuracy of any information or material accesses via other site, which you may access through this site.

MPL specifically disclaims any liability or responsibility for orders placed via the MPL online order entry system, for any losses, or direct, indirect, consequential or incidental damages, which you may realize or incur as a result of the use of the MPL online order entry system. Furthermore, MPL  specifically disclaims any liability for the interruption, cancellation or other termination of the MPL  online order entry system.

MPL  shall not be liable to you for any damages whatsoever and howsoever caused. All orders placed through the order entry system are taken on a best efforts basis. MPL shall not be responsible for errors, negligence or inability to execute orders. Nor shall MPL be responsible for any delays in the transmission, delivery or execution of customer's order due to breakdown or failure of transmission or communication facilities, or to any other cause or causes beyond MPL’s reasonable control or anticipation.

Order entry systems have been designed to provide an efficient and dependable method for entering orders. Commercial internet service providers are not 100% reliable and a failure by one or more of these providers may affect internet based order entry. The customer acknowledges that the order entry system is a mechanical system and as such may be subject to failure beyond the control of Mauritius Post Ltd.

The sole relationship between Mauritius Post Ltd and you is a purchaser-seller relationship. No other relationship, including without limitation, any agent-principal relationship, any employee-employer relationship, any franchisee-franchisor relationship, any joint venture relationship or any partnership, between Mauritius Post Ltd and you exists.

Mauritius Post Ltd respects your privacy. However, unprotected communications over the Internet, such as via email or cellular phones, are not confidential or secure, may be intercepted, lost, or altered. Mauritius Post Ltd specifically disclaims any liability with respect to any email communications or text messaging, or other like communications, whether initiated by you or Mauritius Post Ltd. Mauritius Post Ltd will not be liable or responsible for any damages suffered in connection with such modes of communication.

This site is protected by copyright. It is strictly prohibited to copy, reproduce, republish, store, retransmit, alter, modify, distribute, make public use thereof, create derivative works from, reverse engineer, disassemble or try to locate source code, of the content of this website and any software or applications used by Mauritius Post Ltd in connection with this website, except as explicitly otherwise authorized by Mauritius Post Ltd. Any use of trademarks and logos is strictly forbidden without the owner's written authorization.

The information provided in this website is for informational purposes only and is not intended as any form of advice whether legal or other. Therefore, it cannot be relied upon as such. The information provided herein is provided on an "as is" basis without any warranty of any kind, whether express or implied and your use of this website is entirely at your own risk. In no event will Mauritius Post Ltd. be held liable for any indirect, special, incidental, or consequential damages arising out of the use of information contained on our website or any publication.

The products and offers described in this website are only offered for sale where they may be legally offered for sale. No offer or solicitation is made by the website: (i) in any jurisdiction where such offer or solicitation cannot be legally made; or (ii) to any persons to whom such offer or solicitation cannot be legally made. By accessing this website you agree that the laws of the Mauritius applicable therein shall govern your use of this website. You also agree to submit to the exclusive jurisdiction of the laws of the Mauritius with respect to any disputes howsoever arising from the use of this website. You alone are responsible for your compliance with local laws and MPL specifically disclaims any liability with respect thereto and makes no representations or warranties as to the legality of the website's content.

Orders will be processed between 2 - 5 business days for small to medium orders and 7-10 days for large orders by MPL or any of its partners and any  3rd  Parties whose products are hosted on pages/galleries of the MPL online shop. Our items are all freshly made to order in the order they are received.

For any query on your order you may email us on onlineshop@mauritiuspost.mu by giving the details of the order.

We only accept payment by Visa or MasterCard or AMEX. All payments are made using the secure online banking of MCB MasterCard Internet Gateway Service.  Your bank details are not recorded on our database and are managed solely by the secured MasterCard Internet Gateway Service.  At check-out, your credit card is automatically debited with the full amount due.

Any request for return/refund will be handled on a case by case basis by MPL or by the any of the MPL partners or other 3rd Party whose products are hosted on online shop. MPL will forward any customer query to the Partner or 3rd Party concerned for necessary action with a 14 days period. We reserve the right to reject returns or refunds we feel are unreasonable or fraudulent.

Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices will apply only to the www.mauritiuspost.mu website  and  may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. . If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
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